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Hai Helper logo Hai Helper
NDIS Self-Management Platform

Your plan.
Your power

Hai Helper is the intelligent layer between you and your NDIS funding. We turn complexity into clarity so you can direct your plan with confidence, not confusion.

🔒 100% Onshore Data ⚡ AI-Powered Insights ♿ WCAG 2.1 AA
“Not relying on someone else to look at their NDIS plan and budget is one of the NDIS's goals. Being able to look at their [up to date] budget on their phones gives them so much confidence. It's about building their capacity.”

Specialist Support Coordinator, Melbourne

761K+ Active NDIS Participants
~200K Self-managing their funding
$82B+ Across NDIS & Aged Care
$650M Spent on plan management p.a.
5.5M People with disability in Australia
100% Yours to direct
Platform

The Hai Helper Platform

Sitting between the funding system and the people who depend on it, translating, tracking, and empowering every step of the way.

Funding Bodies

NDIS · Aged Care · Support at Home

Intelligent Layer

Hai Helper

Translates · Tracks · Empowers

You, the Participant

In control · Informed · Connected

How It Works

Three steps to clarity

No onboarding maze. No jargon wall. Just a clear path from plan confusion to plan confidence.

1

Securely Connect Your Plan

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1

Easily add your plan. Hai Helper deciphers it for you.

2

Understand Your Power

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2

The intelligent layer uses AI and community knowledge to guide you through your journey.

3

Navigate with Confidence

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3

Budget visuals, spending trends and tracking assistance that decreases your administrative burden.

Funding Calculator

See what your NDIS budget means in real hours.

Enter your plan budget and hourly rate to instantly see how many support hours you can access. No sign-up required.

Track your budget in the App

Based on NDIS Pricing Arrangements 2025–26. Rates vary by location and provider. This tool is for guidance only.

Built for belonging

A community that gets it, because they've lived it.

Hai Helper isn't just a tool. It's a growing network of participants, carers, and advocates sharing knowledge and supporting each other.

From the Blog

Insights for Participants.

🧑‍🤝‍🧑
Support Workers

Finding Your Fit: Why the Right Support Worker Makes All the Difference

A support worker is not just someone who assists with daily tasks, they are a partner in building capacity, achieving goals, and fostering independence.

Read more →
🗂️
NDIS Basics

Support Coordination vs. Plan Management: What's the Difference?

Both exist to help you navigate the NDIS, but they serve very different purposes. Understanding who does what prevents funding surprises.

Read more →
⚖️
Your Rights

Empowered and Protected: Knowing Your Rights with NDIS Providers

As a participant, you are a consumer with specific rights protected by both NDIS regulations and Australian law. Here's what that means in practice.

Read more →
🔑
Self-Management

Taking the Reins: How to Self-Manage Your NDIS Plan with Confidence

Self-management gives you total choice and control. With the right strategies and tools, it can be a highly rewarding and confidence-building experience.

Read more →
📋
Plan Review

Your NDIS Plan Review: How to Walk In Prepared and Walk Out Confident

With the right preparation, a plan review can be a powerful opportunity to advocate for your needs, not a source of anxiety.

Read more →
Technology

Beyond the Budget: How Intelligent Technology is Empowering NDIS Participants

There is an alternative vision for disability funding tech, one where AI serves as an empowering layer, amplifying human decision-making rather than replacing it.

Read more →
🌏
Global Vision

The Participant-Led Future: Why Disability Funding Must Build for Empowerment

The organisations best positioned to serve participants are those that build for empowerment from the ground up, not those that just process invoices.

Read more →
The Team

Built by people who care.

Hai Helper is shaped by lived experience, allied health expertise, and a shared commitment to participant-first design.

Sam Fairbairn

Sam Fairbairn

CEO & Founder

Neurological physiotherapist turned founder. Driving product vision, funding strategy, business development, and community outreach, with deep first-hand knowledge of what NDIS participants actually need.

💜 Participant Advocate
Bishal Sapkota

Bishal Sapkota

CTO

Leading platform architecture and distribution pipelines. Translates the complexity of NDIS integration into scalable, secure technical infrastructure.

⚙️ Platform & Distribution
Gaurav Kumar Karki

Gaurav Kumar Karki

Lead Developer

Building the platform's AI and system layer. Responsible for the intelligent automation that makes Hai Helper more than just a tracking tool.

⚡ AI & Systems
Advisors

Mike Fairbairn

Business Strategy, Communications & Government Advisor

15+ years experience in media, government and policy adjacent positions

Anh Kim Phu

Accessibility Consultant & Community Advocate

Registered Accountant, Clinic Manager, NDIS participant

Andrew Turner

Accessibility Advisor & Community Advocate

Accountant for 25+ years, 10 years in not-for-profit space and advocacy roles, NDIS participant

Nick Hopkins & David Oram

Accessibility Tech Consultants & Developers

Collaboration

Beyond Australia

This is a global
movement.

1.3 billion people worldwide live with disability. Most have no independent tool to understand, manage, or advocate for their funded supports. For too long, these systems have been built for with government oversight and provider control at the core, not participants.

Hai Helper starts with the NDIS. But the mission is bigger: to make disability funding feel like power, not paperwork, everywhere it exists. Participant-led, intelligence-powered, community-driven. When participants have clarity, they have power. When they have power, systems must listen.

That's not just a vision for the NDIS. It's a blueprint for the world.

UN Inter-Agency

Global Disability Fund

GDF

The only UN inter-agency funding mechanism dedicated to disability, established 2011. The scale of this mandate is a measure of what’s possible when the world takes disability rights seriously.

108+ Joint programmes
350M+ People reached
93 Countries
Ready?

Your plan is waiting.
So is your community.

Join NDIS participants who are using Hai Helper to understand their budgets, exercise their rights, and live with more choice, control and power.

Your Funding Companion. Experience Clarity

NDIS pricing referenced from the current NDIS Pricing Arrangements and Price Limits. Hai Helper is not affiliated with the NDIA. Always confirm details with your plan manager or the NDIS.