Privacy
Last Updated: 22 January 2025
This Privacy Policy describes how Hai Helper ("we," "our," or "us") collects, uses, and protects your personal information in accordance with Australian privacy laws.
1. Information We Collect
Personal Information: When you sign up, we collect your name, email address, and password.
Usage Data: We may collect anonymized data about how you interact with the Website to improve our services.
2. How We Use Your Information
To provide access to gated content and services.
To send marketing emails, updates, and other communications.
To improve the functionality and usability of the Website.
3. Disclosure of Information
We use Squarespace to host and manage our Website, including data storage. Squarespace processes your data in accordance with their Privacy Policy.
For generative AI interactions, we utilize Chatbase.co. While no conversations are stored by us, Chatbase.co may process interactions as part of its service. For more details, please refer to Chatbase.co’s Privacy Policy.
4. Data Retention
We retain your personal information for as long as necessary to provide the services or comply with legal obligations.
AI chat interactions are not stored and are cleared after each session.
5. Security
We implement industry-standard measures to protect your information from unauthorized access, loss, or misuse. However, no system is entirely secure.
6. Cookies
The Website may use cookies to enhance your browsing experience. You can manage your cookie preferences in your browser settings.
7. Your Rights
You have the right to:
Access the personal information we hold about you.
Request corrections to inaccurate information.
Withdraw consent for marketing communications.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.
9. Contact Us
If you have questions about these Terms and Conditions or Privacy Policy, please contact us at info@haihelper.com.au